Head of Technical

TECHNICAL / MANCHESTER / FIXED / SALARY: COMPETITIVE

 

Job Purpose

The role will require the successful candidate to:
• Set the strategy and direction for the Technical, Regulatory and Compliance team. This strategy must align to the MPM Brand, Innovation and Supply Chain strategies
• Lead the existing team to deliver the strategy through ongoing workstreams as well as project work
• Lead, review and optimise processes across all workstreams of Technical, Quality, Regulatory and Compliance
• Ensure that MPM quality procedures & standards are set and applied across the supplier & 3PL network
• Act as best practice champion for the contract manufacturing standards worked to by the MPM supplier network
• Support the Head of Innovation with overall strategic development of the product portfolio
• Support new product and new market registration work as the business grows and develops
• Provide support to the ongoing work by MPM as a B Corp accredited company (and PSC in the US)


As part of your role you will deal with a wide variety of tasks including but not limited to –

Own:

• Setting the strategy and direction for the Technical, Regulatory and Compliance (TRC) team. This strategy must align to the MPM Brand, Innovation and Supply Chain strategies
• Leading the Technical department – setting priorities accordingly for the team and managing their workload
• Define what legal and regulatory standards MPM must work to across all regions
• Maintain an awareness of current and future legal and regulatory changes – communicating and implementing any necessary changes throughout the business. This includes FEDIAF, AAFCO & AQSIQ
• Maintain MPM’s quality procedures and standards. Ensure that all suppliers are managed to meet these standards
• Review existing quality policies & processes and make suggestions for changes and improvements then work with the existing team on how to implement them

• Oversee the maintenance and development of product and technical specifications for all MPM SKUs
• Maintenance of the MPM ‘banned list’ for ingredients
• Oversee the management of the customer and consumer complaints process along with reporting and analysis to understand root causes and resolution of issues
• Setting and management of supplier audit requirements
• Act as best practice champion for the contract manufacturing standards worked to by the supplier network
• Manage third party relationships relating to TRC work including independent Testing & Analysis Laboratories & Palatability testing providers
• Identification of risks & resource bottlenecks relating to TRC that should be escalated to the business

 

Support

• Support the Head of Innovation with overall strategic development of the product portfolio
• Work with the Innovation team to identify and assess potential food and packaging innovation opportunities including ‘blue sky’ thinking
• Resource planning and people development of the TRC team to deliver the short, medium and long term goals of MPM
• Review of potential suppliers to MPM versus Quality, Regulatory, Environmental and Ethical standards
• Review and optimisation of processes across all workstreams of Technical, Regulatory and Compliance
• Support customer interaction for Technical and Quality matters
• Oversee Technical approval of all new artworks
• Support the ongoing work by MPM as a B Corp accredited company, personally or using the team members (also PSC in the US). CSR and Sustainability are important to MPM
• Develop relationships with useful third party organisations such as Trading Standards, NGOs and industry bodies

 

Provide

• Key reports for the business for TRC department
• Leadership and advice on technical matters for TRC team and also for the MPM Leadership team
• Provide the Supply Chain Director with any critical escalations that may need alignment, adjustment of overall resource or additional cost sign-off


Competencies:

• A strong technical/quality assurance management track record within the pet food industry with knowledge and understanding of the relevant regulations and legal requirements for pet food across relevant global regions (minimum 10 years experience)
• Understanding of food manufacturing and contract manufacturing
• Ability to make decisions and escalate as required
• Commercial acumen including Brand understanding (with claim substantiation/artwork content etc.)
• Ability to leverage network of external contacts in pet food industry
• Independent worker able to understand when to make decisions and when to escalate
• You will have excellent working knowledge of customer requirements, BRC standards, QMS and food safety
• A proven track record of being able to influence a business at senior level
• Previous experience of having managed / developed strong team performance to meet business goals

• Effective Communicator – ability to communicate updates and issues.
• Attention to detail – ensures accurate delivery of information in a timely and effective manner
• Commercial Acumen – Understands the impact of costs and has a focus on profit when driving sales growth.
• Effective relationship builder – dedicated to meeting expectations of internal and external customers, developing and maintaining effective customer relationships gaining trust and respect.
• Time management – Uses time effectively and efficiently and works well under time pressure and to set deadlines.
• Personal Learning – Seeks feedback and reacts / learns from experience

 

Qualifications, Skills and Experience:

• IT literate including use of PowerPoint, word, excel and outlook
• Ability to demonstrate confidence and clarity when communicating with audiences at all levels
• Highly organised and can prioritise workloads
• Someone who is not afraid to challenge performance, timescales or be the bearer of bad news
• Being comfortable with conflict/ability to manage conflict
• Proven ability to motivate, coach and develop teams to achieve high performance
• Previous exposure to working in a project environment
• Project management experience
• Understanding of product development processes from within the FMCG industry
• Strong communicator at all levels with the ability to coach and influence others

 

In return you will receive some great benefits including –

•Free car parking

•Free gym

•Working in an exciting fast growing company

•25 days holiday plus bank holidays and your Birthday off!

•Modern offices

•Monthly Meditation/mindfulness sessions

•Discounted Products

•Option for Private Healthcare after 6 months


Is this role for you?

 

If this exciting opportunity sounds like a great fit for you, apply today with your CV and cover letter and current salary.

Apply

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