National Account Manager

SALES / SYDNEY / FIXED / SALARY: COMPETITIVE

 

Job Purpose

To deliver sales & profit of MPM products to, and manage the relationship with, new and existing customers as identified.

This role deals with a wide variety of work tasks including, but not limited to the following:

 

Own:

Direct account responsibility for delivering profitable sales growth in your key customers

  • Building collaborative, cross-functional relationships to ensure our customers consider MPM as their partner of choice to drive category growth
  • Drive MPM brand location, shelf space, ranging, NPD and distribution, instore and online, to maximize sales and margin
  • Analyze EPOS and category data alongside Category and Product to identify and influence ranging and development decisions
  • Agree and execute a robust promotional plan
  • Analyse promotional effectiveness in relation to volume, profit, competitor set and pricing mechanics across MPM and key grocery customers
  • Lead cross-functional teams to deliver customer range reviews and brand planning sessions, as required
  • Review and maintain accurate forecasting across all key customers
  • Review and process all customer claims
  • Ensures all key stakeholders sign off for all customer pricing

Support

  • Communicate regularly, and in a timely manner, with Supply Chain and Forecasting to ensure volume forecasts for base, promotion, NPD and new listings are up to date
  • The sharing of forecast and actual sales performance as part of our internal Stage Gate process
  • Collaborate with Marketing and Category to execute win/win solution for customer review

Provide

  • Submit weekly report to GM ANZ to share previous week’s highlights, issues & results
  • Submit monthly reports to GM ANZ detailing drivers of previous monthly/YTD/YTG performance vs. Budget across Sales and Spend

Shape

  • Develop and implement promotional plans by customer, feeding volumes into the Sales forecast (see above)
  • Work closely with Brand Manager to negotiate and implement Trade and Consumer marketing plans instore, online and through customer specifical tools e.g. loyalty cards

Measure

  • Monitor stock levels and lead communication on supply issues internally / externally
  • Turnover, Spend % and GSV as part of the Account P&L

Competencies:

  • Organisational skills: Highly organised and adopts a methodical approach to their work
  • Time management: Uses time effectively and efficiently to manage a busy workload with the ability to prioritise important tasks, work well under time pressure and to set deadlines
  • Attention to detail: Ensures accurate delivery of information and collateral in an effective manner
  • Learning and development: Seeks feedback and learns from experience as well as proactively seeking opportunities to learn and develop
  • Open to change: Able to work in a fast paced and continuously evolving environment
  • Team Player: Comfortable working both individually and as part of a cross cultural team
  • Commercial Acumen: Able to understand and evaluate commercial scenarios, the impact of costs and has a focus on profit when driving sales growth
  • Financial Acumen: Understands key profit drivers, ways to improve ROI & financial promise
  • Effective relationship builder: Dedicated to developing and maintaining relationships by gaining trust, respect meeting the expectations of internal and external customers
  • Action Orientation: A self-starter who can react effectively to opportunities or issues
  • Confident negotiator: Able to tackle difficult objections and create positive buying environment
  • Focus on execution: Can assess in-store needs and work with marketing teams to develop POS/media plans for customers
  • High level of self-supervision & discipline: Full preparation for customer calls/meetings, prioritisation of work, delivery of meetings, nutritional training & timely agreed follow-up

 

Qualifications, Skills and Experience:

  • Excellent Communication skills: The ability to communicate clearly and concisely with customers and key stakeholders within the business and work collaboratively with customers and stakeholders to communicate updates and issues
  • Strong presentation skills:  To deliver compelling presentations for both external & internal business meetings
  • IT literate:  Competent to use Excel & PowerPoint along with experience of working with customer data.  Full training will be given on in house systems
  • Strong listening, written and oral skills:  Essential in demonstrating sales capability, knowledge and understanding of the business, products and people.
  • Educated to Degree Level: Desirable
  • Sales Experience:  To include minimum 2 years KAM and/or NAM experience together with competencies around category review, data and trends analysis

 

In return you will receive some great benefits including –

•Free car parking

•Free gym

•Working in an exciting fast growing company

•25 days holiday plus bank holidays and your Birthday off!

•Modern offices

•Monthly Meditation/mindfulness sessions

•Discounted Products

•Option for Private Healthcare after 6 months


Is this role for you?

 

If this exciting opportunity sounds like a great fit for you, apply today with your CV and cover letter and current salary.

Apply

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