Supply Planner – USA



Job Purpose

Provide support to the USA Supply Chain Team, ensuring we have adequate levels of stock to fulfil the needs and growth of the business

This role deals with a wide variety of work tasks including, but not limited to the following:

Supply Planning and Forecasting Support:

  • Input the demand forecast into supply plans and plan orders to ensure that stock holding, and stock availability are at the desired levels.
  • Raise Purchase Orders on Sage 200 and send to suppliers.
  • Amend, cancel, and defer Purchase Orders where required.
  • Liaise with suppliers to ensure orders are shipped correctly and on time.
  • Work collaboratively with the Commercial Forecaster to identify stock issues and adjust the demand forecast where required (i.e., products selling under and over forecast).
  • Actively work to reduce stock issues by transferring stock between warehouses, derogating short shelf-life stock, and carrying out repacks where required.
  • Communicate effectively with Sales and Customer Service Teams to ensure customers are made aware of any stock issues.
  • Review the feasibility of new customer launches.

3PL (Third Party Logistics) Management:

  • Provide 3PL (Third Party Logistics) providers with inbound forecasts to ensure unloading capacity is in line with expected company growth and stock holding targets.
  • Provide support towards 3PL (Third Party Logistics) expansion planning.
  • Liaise with 3PL (Third Party Logistics) providers to ensure that deliveries are booked in accurately and on time.
  • Book deliveries into Sage 200 and investigate stock discrepancies on Goods Received Notes.
  • Arrange transfers between warehouses and to Amazon Distribution Centres.
  • Report any non-conformances to the Technical Team.

Internal and External Comms:

  • Act as Supply Chain representative at the Scottsdale Office along with the US Planning Manager, facilitating effective communication with the Manchester UK Head Office.
  • Co-host weekly Inventory Meeting between Supply Chain and Sales Team.
  • Supply Chain representative for USA Customer meetings and USA Trade Shows.




  • Technical – proficient use of Microsoft applications – Excel, Outlook and Word.
  • Strong analytical and numerical skills – ability to interpret and understand complicated information and systems.
  • Communication skills – ability to clearly and concisely communicate with suppliers and key stakeholders within the business (often with conflicting priorities).
  • Ability to use initiative/make independent decisions – i.e. reviewing the feasibility of new customer launches.
  • Solution driven/logical problem solver – i.e. dealing with issues in a new market that may have not arisen before.
  • Flexibility – required when dealing with stakeholders in different time zones.


  • Relevant experience of working in a FMCG Supply Chain Planning role with some 3PL (Third Party Logistics) management and forecasting experience.
  • Systems – Sage 200 or similar system.
  • Documentation – experience of dealing with shipping documentation and import procedures.

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